Reference

Your Privacy Policy At bandarkiu

Your DANA, OVO, GoPay and QRIS wallet records, account login details, and Sic Bo session logs are covered by this Privacy Policy before you open your account.

DANA recordsOVO recordsGoPay recordsQRIS logs
bandarkiu Your Privacy Policy At bandarkiu
REQUEST PATHS

Contact Us About Privacy Requests

Privacy requests should reach a person who can check your account, not a generic inbox. Our support desk is open 09:00–23:00 WIB through live chat, WhatsApp, and [email protected]. For account changes, start from the Profile page, confirm your registered phone number, and describe the data you want corrected or removed. We may ask for a wallet reference from DANA, OVO, GoPay, or QRIS when it helps verify ownership.

Team online

Live chat privacy desk

Use live chat between 09:00 and 23:00 WIB for quick privacy questions. Share your account email, the device you used, and the exact data issue so we can route it correctly.

WhatsApp escalation

Send WhatsApp messages only from the phone number on your account. We use that match to reduce account takeover risk before discussing wallet records or login history.

Email record

Email [email protected] when you need a written trail. Include your account ID, payment rail involved, and whether your request is for correction, access, deletion, or cookie questions.

ACCOUNT SAFETY

Cookie, Login, And Retention Checks

We treat this Privacy Policy as an operating rule for the account desk, wallet checks, and game-session storage. Each privacy request is matched to your account before we act.

Account data handling

We collect account details during the open-account step: name, phone number, email, password state, and login timestamp. Those fields help us identify you when you ask for privacy action.

Payment record use

DANA, OVO, GoPay, and QRIS references are kept with wallet activity so our team can match a payment to your account without exposing full wallet details in support chat.

Cookie controls

For Android Chrome, go to Settings > Apps > Chrome > Storage to clear local site data. On iPhone Safari, use Settings > Safari > Advanced > Website Data.

Login security

New device access may trigger an extra check before privacy data is shown. We compare device, browser, and recent login patterns so a stranger cannot ask for your records.

Retention schedule

We keep account and payment records for as long as needed for wallet checks, dispute handling, security, and legal duties. Older logs are reduced or removed when those reasons end.

Change requests

To change a phone number or email, contact us from the current account profile first. If you lost access, we may request a matching QRIS or wallet reference.

Privacy Questions For Your Account

The answers below focus on what this Privacy Policy means when you open an account, use a wallet rail, clear cookies, or ask us to change stored details. Keep your registered phone nearby when contacting us; it helps us confirm that the request comes from you before any account data is discussed.

We collect your name, phone number, email address, password state, device type, IP address, and sign-in time. If you use DANA, OVO, GoPay, or QRIS, we also store payment references linked to your account.

Wallet records help us match a payment to the correct account, answer transaction questions, and check account ownership. We keep the reference, time, amount, and rail name rather than public profile data.

Open your Profile page, start a support chat, and tell us which field is wrong. We may ask you to confirm your registered email, phone number, or a recent QRIS reference.

Cookies help keep you signed in, remember display choices, and support security checks. Game-session logs for titles such as Rocket Crash or Fish Hunter are stored separately from browser cookies.

Yes, you can ask us to delete data that is no longer needed for account operation, security, disputes, or legal duties. Send the request through live chat, WhatsApp, or [email protected].

Only trained support and account staff handle privacy requests. We share the minimum account details needed to answer your request, check wallet ownership, or protect the account from misuse.

Yes. Access and eligibility depend on local law and are available only where local law permits. Privacy requests still receive support, but account features may be restricted in some locations.